FAQ
What countries do you ship to?
We deliver within UAE only
What payment methods do you accept?
We accept master & visa credit or debit card and bank account transfer. Our bank account details is available upon check out.
How long will it take to get my order?
We will deliver your product within 2 to 4 days upon receiving your order and payment confirmation.
How much the installation charges of items bought from your online store?
We do free delivery and installation for all products.
Do you offer a site visit to check the place?
Yes, email or message us with your complete address and contact information.
How can I track myorder?
You will be receiving a call and confirmation email with the delivery reference number soon as your purchased is confirmed. You can also reach us on email info@tendercoae.com, phone / WhatsApp number +971 58 599 8122
There is warranty for the product you sell?
Yes, all our products has minimum of 1 year manufacturing warranty
What is your return/exchange policy?
You have 7 days from the date of purchase to return / refund any items. Please ensure that the items are returned in their original box, packed and sealed, and have not been used.
We regret to inform you that we cannot accept returns for products that have been opened, damaged, you find cheaper price from other shops and or changed your mind.
If you made a payment using a card, the refund will be issued back to the same bank account.
Product technical Information & support
You can contact us on our email info@tendercoae.com, phone / whatsapp number +971 58 599 8122
